OCM with Business Readiness Specialist With PMP/ (520035)

Location: Chester, VA
Date Posted: 10-30-2017
OCM with Business Readiness Specialist With PMP/ (520035)
6 Months
Chester, VA
***We need a well-rounded, skilled, tactful individual. Someone that can think strategically, interact with VITA and customer leadership, plan tactically and execute. ***
This request is for a program business readiness resource. The purpose of business readiness is to ensure that both VITA and customer agencies are prepared and ready to accept customer-facing IT product, service and/or process change(s) that include a high level of technical variation and difficulty. The work is performed with deadlines and heavy workloads and includes analyzing these changes to determine potential impact to customers and working to improve the acceptance of new or expanded services to the customer base.  The position will support the IT Infrastructure Services Program (ITISP), at the program level, to ensure that VITA and VITA customers are prepared to accept the changes brought by the ITISP.
The position will collaborate with business readiness resources now supporting the transition projects of the ITISP to ensure a consistent, coordinated approach to readiness. It will be responsible for having a thorough understanding of the strategic direction and goals, assessing stakeholder needs at the program-level, reviewing program-level artifacts (e.g., program communications plan, program organizational change management (OCM) plan) and providing input to the  program management team to ensure that required readiness activities are included in planning. The position will also review all program communications and perform regular quality reviews to ensure that the activities described in the program plans are adequate to address program needs as they may evolve.   
In addition, this position will work with the VITA OCM lead across multiple functional areas to ensure that VITA OCM activities align with and support the work of the ITISP.  The Business Readiness role works independently, monitors issues ensuring they are resolved in a timely manner and refers complex issues to higher levels as needed.  This position may be assigned specific program risks and issues to work and mitigate or resolve. The position serves as a point of escalation for the business readiness resources assigned to the transition projects.
Knowledge of business and management principles involved in program and project planning, resource allocation, communication, and coordination of resources.
Knowledge of IT quality assurance methodologies, user acceptance testing, and service delivery processes.
Knowledge of organizational change management practices and processes including communications, documentation, training and risk management best practices.
Excellent verbal and written communications skills
Ability to foster and build relationships with internal and external customers.
Ability to effectively manage and prioritize multiple activities with competing priorities.
Ability to communicate technical information and ideas effectively as well as listen and understand information and ideas presented by others.
Ability to comprehend technical information and ideas presented in writing and effectively communicate information and ideas in writing.
Ability to define, prepare, review, and accurately analyze business readiness metrics.
Ability to foresee issues and their impact so solutions can be developed in a timely manner.
Ability to work cross-functionally with the Service Management and Delivery, Platform Relationship Office and Administration and Finance.
Ability to function at the strategic level and turn strategy into achievable tactics
Strong project management skills to develop, track, coordinate and deliver necessary “go live” activities.
Advanced degree in business, information technology, accounting, or related field preferred; a combination of training and experience may substitute.
Project Management Professional (PMP) or Qualified Commonwealth Project Manager preferred
ITIL Foundations v3 certification preferred
Organizational Change Management experience and certification preferred
Define, prepare, review and analyze business readiness metrics Required 5 Years
business and management principles, program and project planning, resource allocation, coordination of resources Required 7 Years
excellent verbal and written communication skills Required 10 Years
IT quality assurance methodologies Required 5 Years
project management skills Required 7 Years
PMP or Commonwealth PM Highly desired 1 Years
ITIL Nice to have 1 Years
Organization change management practices including training and risk management best practices Required 3 Years
Question 1
Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question 2
Please list candidate's email address that will be used when submitting E-RTR.
Question 3
Resource will work on site at VITA Chester facility
Question 4
VITA will conduct a fingerprint background screening
Kiran Kumar
Key Business Solutions, Inc.
|| Office: 916 646 2080 Ext 224 || Fax: 916 646 2081 || Email: kiran@keybusinessglobal.com || Website: www.key-soft.com || Yahoo: kirankeysoft Gtalk: kiranjabukeysoft@gmail.com
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