Salesforce Maintenance & Operations Support

Location: Lansing, MI
Date Posted: 12-02-2017
Salesforce Maintenance & Operations Support
6 Months
Lansing, MI
Either Webcam or In Person
Short Description:
The State of Michigan has Sales Force application projects as the base foundation layer for software development. The State of Michigan needs to provide day to day support for Salesforce projects that are in-flight and in production. 
Complete Description:
This positing is seeking a Certified Salesforce Administrator to be on the State of Michigan Enterprise CoE (Center of Excellence) managing multiple orgs.
The State of Michigan has implemented a Center for Excellence for Sales Force applications.  The CoE needs a to provide day to day support, Salesforce maintenance and release management, and minor configuration changes.  Knowledge with Salesforce as admin, and knowledge of 3rd party app exchange products is needed.  This support role will work closely with the Salesforce release management support and the ALM tool which is eFTS Visual Studio On-line By Microsoft/Team Foundation Server. 
•             Generate and maintain metrics and dashboard reporting
•             Generate and maintain the Salesforce "CoE Demand Intake Tool" tracking of project calls/needs
•             Manage and service SOM agencies in the demand intake process
Sales Force Lighting experience is needed. This person must have experience in an Enterprise environment and have worked as an Sales Force Administrator with multiple organizations at the same time.
Salesforce Administrator Certification Required 5 Years
Knowledge of Ant scripts Desired 3 Years
Knowledge of build automation tools (example eTFS, Jenkins etc.) Desired 3 Years
Knowledge of salesforce projects and how they operates, iterate and release Required 5 Years
Experience with Salesforce orgs, environments (sandboxes) and 3rd party app exchange partners (common ones) Required 5 Years
Writing deployment of Salesforce configuration changes. Required 5 Years
Maintaining the Salesforce Demand Intake Process and tool for CoE Required 5 Years
Manage Dashboard reporting, in Salesforce and in SharePoint/Changepoint Required 5 Years
Experience as a Certified Salesforce Administrator in an Enterprise environment managing multiple organizations. Required 5 Years
Naresh Chowdary
916 256 4888 (D)
916 646 2080*215

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