Sr. Technical Systems Analyst (.Net) (Inperson Must)

Location: Tallahassee, FL
Date Posted: 02-12-2018
Sr. Technical Systems Analyst (.Net) (Inperson Must)
Tallahassee, FL
12 Months
Need Local OR regional &&& F2F
The Office of Information Technology (OIT) Application Services is looking for a Senior Technical Systems Analyst to join the team. The Senior Technical Systems Analyst will report to the Section Manager for the Engineering and Operations (E&O) Team, but will work across multiple projects and teams to help fulfill needs. The selected candidate will be responsible for providing technical support for all applications for which the team is responsible. Strong problem solving, analytical, and communication skills are required. This is a Technical Systems Analyst position requiring application development and support experience serving as a liaison between the customers and the OIT to provide technical solutions. Must develop and maintain expertise in the business unit(s) supported by the E&O team, as well as, an understanding of the systems/applications supported. Will review current system documentation to gain familiarity with the customer’s operations, understanding their processes and functions, and understanding the applications’ security methods and processes. Will review current application system program components and databases to become familiar with applications’ functionality, workflow, and data storage. Responsible for providing daily maintenance support of multiple applications/systems through the monitoring of the Department’s Service Desk system and determining resolutions for reported issues and problems. This may involve technical solutions of application data corrections in database; functional business solutions by informing the customer of the steps and procedures to follow to resolve the issue or problem; or application coding solutions for application bugs or minor enhancements.
The selected candidate must possess experience and understanding of multiple technological platforms; specifically, .NET, ASP.NET, MVC, HTML, JavaScript, SQL Server, Oracle, NHibernate or another ORM, and source control systems. Must have the ability to use code development tools such as Microsoft Visual Studio to debug, test, and publish existing web applications and batch console applications. Basic knowledge or past experience with JavaScript libraries/frameworks such as jQuery, Knockout, or Angular (or similar) required. Skills in, and technical experience with, embedded GIS mapping technologies is needed. Must have the ability to use database tools to review and understand application system’s database objects and data; tables, triggers, procedures, functions, and packages for determining what is causing the issue or problem and provide resolution
Bachelor’s Degree in Computer Science, Information Systems or another related technical field. Or equivalent work experience.
3 to 5 years of application development and support experience.
Primary Job Duties/ Tasks:
The submitted candidate must be able to perform the following duties and/or tasks:
1. Monitor Service Desk queue and resolve support tickets as assigned.
2. Assign service desk tickets to the appropriate person or group for proper resolution and ensure all Service Level Agreements are met in a timely manner.
3. Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork.
4. Perform advanced troubleshooting to determine cause of problem.
5. Provide high level of customer service by providing status and information to the customer.
6. Perform application development, edit current application code, and provide other application support as needed.
Job Specific – Knowledge Skills and Abilities (KSAs):
Experience with .NET required
Experience with Visual Studio
Knowledge of and skills in embedded GIS mapping technologies
Knowledge of the principles, practices and techniques of maintaining existing computing applications
Knowledge of relational database theories and concepts
Knowledge of Windows (WinForms, web forms, MVC, ASP, batch console, WCF, Class Library)
Ability to work independently in the technical analysis, evaluation and resolution of custom-written computer application production issues or problems, with little or no assistance, and to make decisions and recommendations to remediate those issues or problems
Skill in accurately estimating time requirements for computer programming tasks in a computer application maintenance environment
Ability to understand business requirements and technical/functional specifications
Ability to build efficient, viable solutions in the maintenance of business applications utilizing all established departmental standards in a team environment
Ability to interact and collaborate directly with customers, technical staff, and management
Ability to maintain technical documentation in accordance with Department standards
Ability to determine and document business rules/logic and database actions
Skill with SQL (SQL Developer etc.), SQL Server, Oracle, TFS (or similar tools), ORM (Object Relational Mapping), and NHibernate or Entity Framework
Knowledge of Active Directory security


Technical Recruiter
Key Business Solutions, Inc|| Office: 916 646 2080 Ext 216 || Fax: 916 646 2081 || || G Talk: satya.usstaffing
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