Cisco ISE Engineering

Location: CHICAGO, IL
Date Posted: 03-01-2018
Cisco ISE Engineering
Chicago, IL // Sumter, SC // RTP, NC
Long Term
Required Skills:
  • Knows ISE
  • Security - General knowledge of troubleshooting Security across Cisco platforms.
  • Minimum 10 years of Networking experience
  • Minimum 10 years working knowledge of Networking industry, products and protocols
  • Has had a background history of being a NCE related engineer, but skilled reactive engineer
Desired Skills:
  • Ability to configure, analyze and troubleshoot highly complex networks.
  • Proven crisis management skills, and the ability to excel under pressure.
  • Works on complex problems where analysis of situations requires in-depth evaluation of factors.
  • Strong Layer 3 knowledge as this position will primarily focus on supporting Cisco's Routing platforms.
  • Knowledge of routing system architecture and the ability to independently troubleshoot complex routing, switching and forwarding issues.
  • Strong documentation skills--to be utilized for case management, knowledge capture, defect management and Trainings.
  • Excellent verbal communication skills--these skills are essential for this engineering role as most of the work being done is through the phone.
  • Very strong Problem Solving skills--
  • Ability to drive recreates remotely--Many issues result in the engineer needing to perform a recreate of the customer problem in order to isolate the issue and resolve.
  • Extensive Customer Service skills and experience.
  • Candidate must be CCNP or equivalent in one of these technologies: Security --Experience in more than one of the four is a plus.
  • Candidate must demonstrate strong collaboration skills and be effective in working within a team environment. Knowledge sharing amongst the team members is paramount.
  • Must be willing to work a flexible work schedule
  • After hours/Weekend on-call rotation is a requirement for this position
Key Business Solutions, Inc.
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