Avaya Administrator withCisco Unity Voicemail (524150)

Location: lansing, MI
Date Posted: 04-26-2018
Avaya Administrator withCisco Unity Voicemail (524150)
Lansing, MI
12 Months
Inperson Only

Short description:
Maintains, analyzes, troubleshoots, and repairs telephone systems, software,
hardware, and system peripherals.

Complete Description:
This position administers the controlling software for both telephone PBX
(Avaya Call Management System and Definity G3 System) and voicemail (Cisco
Unity) systems serving 20K+ State employees. This includes the Avaya switch
software that defines service options (e.g. number of lines, long distance
calling privileges, characteristics of call centers, voicemail options,

Knowledge of telecommunications technology. Above average verbal and
writing skills, poise, tact, diplomacy, self-confidence, ability to
interpret and apply technical instructions and guidelines to job
performance; extreme attention to details is essential.

Required / Desired Skills:
Avaya System Administration (Moves, Adds, Changes) experience

Avaya Call Management (Contact Center reporting) experience

Cisco Unity Voicemail experience
Highly desired

Remedy Ticketing System experience

Experience with Sharepoint

Experience with Changepoint

Question 1

Absences greater than two weeks MUST be approved by CAI management in
advance, and contact information must be provided to CAI so that the
resource can be reached during his or her absence. The Client has the right
to dismiss the resource if he or she does not return to work by the agreed
upon date. Do you accept this requirement?

Question 2

Please list candidate's email address that will be used when submitting

Question 3

This position is located in downtown Lansing, MI. The selected candidate
will be responsible for any and all costs associated with parking for this
position. These costs will not be reimbursed by CAI or State of Michigan.
Please confirm you have discussed this with your candidate and he/she
accepts this requirement.

Question 4

The client plans to schedule IN PERSON ONLY interviews for this position May
3rd and 4rth. Please confirm your candidate will be available to interview
any of those days if selected.

Question 5

Please include a paragraph re: candidate's availability, location,
applicable skills, and other pertinent information in the Summary of
Qualifications tab, when submitting.

Kiran Kumar
Key Business Solutions, Inc.
|| Office: 916 646 2080 Ext 224 || Fax: 916 646 2081 || Email: kiran@keybusinessglobal.com || Website: www.key-soft.com || Yahoo: kirankeysoft Gtalk: kiranjabukeysoft@gmail.com
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